Community guidelines

"What worked for us" is a small, moderated space in the MamaLoop app where mums share short, first-hand tips. Every tip is read by the MamaLoop team before it's published. These are the rules we moderate by. You can already send us a tip from Picks ("Share what worked for you"); tips from other mums will appear in the app in a later version, and these rules apply to every tip from the start.

Sending us a tip

• Tips are your experience, not advice. We don't publish anything that reads as medical advice, and a tip never replaces talking to your midwife, doctor or child health nurse.
• Please don't include health details: no diagnoses, medicines, symptoms or anything about your own or your baby's health. Leave out your child's name too.
• We publish a tip only if you ticked "MamaLoop may share this tip in the app". We credit it with the first name or nickname you gave, or as "a MamaLoop mum" if you left it empty.
• We edit tips, as described under "When we edit" below. We read every tip, but we may not publish every one, and we may not reply to every one.
• We never pay for tips, and we don't accept tips from brands, retailers or anyone paid to promote a product. If you have a connection to a product you mention, please tell us in your tip.
• A tip can help us decide what to research next, but our picks stay our own. A tip is never presented as a MamaLoop pick, and a pick is never presented as a tip.
• Changed your mind? Email us and we'll delete your tip, or take it out of the app if it was published.

What we publish

• Your own experience: what you did and what happened.
• Specific enough to be useful to someone at the same stage.
• Kind, to other parents and to yourself.
• Free of personal details about you, your children or anyone else.
• Honest about how you used a product, if you mention one.

What we decline, and tell you why

• Medical instructions or claims: doses, "this cures" or "this treats", diagnoses, or telling others to stop or start a medicine or a vaccine.
• Unsafe practices described as advice, such as anything against safe-sleep guidance, cot bumpers, propping bottles, honey before 12 months, turning a car seat forward-facing early, or leaving a baby alone in the bath. We may publish a "didn't work for us" tip about something unsafe that you stopped doing, with a note from us.
• Advertising, links, or anything that reads like marketing.
• Names, places, photos, contact details or anything that identifies a person, a clinic or a hospital.
• Questions, or opinions without an experience behind them.
• Attacks on another parent or on any group of people.
• A near-copy of an existing tip (we'll suggest adding to it instead).
• Off-topic posts, swearing and slurs.

When we edit

We edit only to remove a sentence that reads as medical advice, remove identifying details, fix a product name, or trim length, and the tip is then marked "edited by moderators". We never add claims, change your meaning, or link a product you didn't name.

Products in tips

A tip is linked to one of our picks only when you named the product or chose it from our list. The tip itself never carries an affiliate link; the linked pick shows its own disclosure.

Tips from the MamaLoop team

Some starter tips are written by us, from common themes parents talk about. They're labelled "from the MamaLoop team" and follow the same rules. We never copy other people's posts and never present our own writing as a community member's.

How moderation works

• We aim to review new tips within 72 hours.
• Reports are acted on within 48 hours. When in doubt, we take a tip down first and look again.
• If you left an email with a report, we'll tell you the outcome.
• Tips are shown with the age band you chose. We may ask you before correcting a band that looks mismatched.
• Three declines for advertising or abuse pause an author's ability to post. We tell you, and you can email us.
• You can withdraw any tip, or delete your community identity, at any time in the app. Deletion happens straight away in the app and is cleared from our backups within 30 days.

Questions about a decision, or want a tip removed? Email [email protected].